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Head of Strategy & Planning

Zoek Pin West Heath, Birmingham, England

Permanent (Full time)

We are looking to recruit on a fixed term basis. The purpose of the role is to deliver the strategy service line for the company whilst supporting and aiding client services and new business across the group to deliver ‘More’ for their existing and new clients.

This is working remote, but will need to come to the office in Cheadle when required.

Key responsibilities:

  • Assist group and company new business development with tender submissions, pitch processes and proposals.

  • Design, plan and execute all collaborative strategic workshops with clients and stakeholders specialising in brand proposition, comms planning and multichannel campaign execution.

  • Scoping, defining success and setting KPI and Measurement indicators.

  • Persona, pen portrait development and customer journey planning, leveraging insights from Acorn and Experian data

  • Provide retained support to a range of clients on executing go to market strategies.

  • Work with and support the business strategy department

  • Support CSD’s and AD’s across the whole business with client development, identifying opportunities for adding value and growth.

  • Work with the creative director and team to ‘add value’ to the creative briefing process and deliver brand proposition and comms.

  • Commissioning 3rd party research including analysis of competitor landscapes, qual and quant insight and data analysts.

  • Maintain relationships with third party suppliers specifically media buyers, analysts, researchers and PR agencies.

  • Promote service line through thought leadership publication and networking.

  • Supporting work flow and pipeline of strategy department reporting on efficiency and profitability to S&D Director.

  • Maintain best practice ways of working, including work flow management, and briefing process

  • Develop and promote the strategic toolkit to educate internally and externally to international company agencies.

Skills ideally required:

  • Confidence in presenting and facilitating

  • Understanding of true multichannel outputs

  • Knowledge of content management for social media

  • Ability to drive and travel in both UK and Europe

  • Some retail experience

  • Some client management experience

  • Stakeholder management experience

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