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Apprentice Technical Operations Engineer

Zoek Pin - West Yorkshire - This Area Only

Permanent (Full time)

Job title: Apprentice Technical Operations Engineer – (Level 3 Infrastructure Technician)

Location: Leeds

Salary: Competitive + benefits

Are you interested in developing your career within IT? Do you have a good understanding of Windows Server based systems? Are you excited by the opportunity to solve IT problems and develop your experience whilst receiving full infrastructure training?

This is a fantastic opportunity to join our IT Team and carry out proactive monitoring, maintenance, patching, administration and backup of the Technology Centre’s Public, Hybrid and Private Cloud solutions.

You will receive a full training programme over around 15 months leading to a recognised Infrastructure qualification

About You

The successful candidate will hold at least 3 GCSE’s A*-C/9-4 or equivalent or GCSE’s D/3 in Maths and English. You will have excellent communication skills and problem-solving skills.


  • Good understanding of Windows Server based systems including Active Directory, Group Policy, DNS, DHCP, RDS, WSUS

  • Understanding of virtualisation principles and technologies such as VMware / Hyper-V

  • Understanding of backup principles and methodology

  • Basic understanding of networking principles (IPv4 stack)

  • Able to clear Security Clearance (SC or above)


  • Proactive infrastructure monitoring and backup supervision across all customer estates

  • Proactive maintenance of all Public, Hybrid and Private Cloud Civica solutions, across all customer estates, post-implementation

  • Update Software Image builds in line with customer solutions and ensure patching is up to date on new builds.

  • Vulnerability management across all internal and customer estates including management of security toolsets

  • Follow approved procedures regarding change control and documentation standards

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