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Training and Development Specialist

Zoek Pin - Norwich, Norfolk, England

£22000 - £25000/annum

Permanent (Full time)

Head Hunted Recruitment are working with a well established and highly reputable Care provider who specialise in offering first class services to their clients and their families, The team are looking for a dedicated and highly motivated individual to take on the role of Training and Development Specialist.

This Care provider has an opportunity for a confident and professional Training and Development Specialist to apply their training, coaching and supervisory skills to make a positive difference in the lives of their colleagues and older people in Norwich.

If you are committed to helping others and making a difference, then this may be the role for you.

Experience of social care is not essential as we will work with the successful candidate to provide relevant sector specific training and support.

Training and Development Specialist Responsibilities:

  • Promote a culture of continuous learning and development, encouraging staff to take the initiative and responsibility for their own personal development

  • Deliver classroom based and virtual online training

  • Deliver training & coaching in-situ in client homes

  • Complete competency assessments, identify staff development needs and support staff with personal development plans

  • Organise and manage delivery of online learning through our Learning Management System

  • Complete staff appraisals and support meetings

  • Plan and lead team meetings

  • Complete back to work interviews following staff absence

  • Support performance management and disciplinary procedures

  • Ensure compliance with legal, regulatory and franchise standards

  • Organise, lead and support staff retention initiatives . social events, surveys, reward and recognition programmes, newsletters etc

  • Work closely with the Client Experience Team to ensure staff provide an outstanding client experience

  • Participate in on-call duties

  • Carry out any other duties deemed necessary for the successful operation of the business

Training and Development Specialist Qualifications:

  • Experience in preparing and delivering training programmes

  • Experience of coaching and developing others

  • Supervisory experience and ability to motivate and encourage others

  • Motivated to exceed business goals and targets

  • Confident and professional demeanour

  • Approachable team player

  • Able to work independently and use own initiative

  • Plans, organises and focuses on key priorities in an efficient and productive manner

  • Commercial awareness

  • Keen to learn new skills and study for relevant qualifications

  • Attention to detail and ability to manage compliance

  • Good working knowledge of IT Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.

  • Flexibility to work outside of 9-5 Monday to Friday to meet the needs of the business

  • Must have full driving license and reliable means of transport to provide training and support at client homes in and around Norwich

If you are a tenacious and driven individual looking for an opportunity to work with a well respected company based in the centre of Norwich then please apply immediately.

We are offering a salary of 22K - 25K per annum DOE - as well as a bonus scheme, Company Pension, Mileage Allowance, Employee Assistance Programme and other company benefits

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