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Senior Customer Success Executive

Zoek Pin - Cambridge, Cambridgeshire, England

£28000 - £32000/annum

Permanent (Full time)

I am currently recruiting for a Senior Customer Experience Executive to work for a great company based in Cambridge. They’re looking for someone with a background in customer service who can establish and cultivate the company’s current relationships. The role is a new position for the company and is an excellent opportunity for someone to come in and put their own style on the role.

Typical duties include:

Working with established clients and building relationships with new clients
Analysing data to identify opportunities to increase sales
Communicating with suppliers on a regular basis
Driving the development of internal processes to increase transaction volumes and revenue.

The successful candidate will have:

Previous experience working within a customer service or customer success team
Experience working within a fast-paced commercial environment
Methodical, determined and persistent
Strong analytical skills, able to identify and interpret data patterns and trends
Excellent communication skills

If this role looks like the challenge that you are looking for please apply via the advert or contact Calum at Eclectic Recruitment.

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions

Posted 1 days ago

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