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Service Delivery Manager - IT

Zoek Pin Old Town, East Sussex, England

£50000.00 - £50000.00 PerAnnum

Permanent (Full time)

Posted 38 days ago

Overview Our client, a global IT solutions provider, based in the UK, is growing fast, and already operates across 30 counties and over 5000 locations within Europe.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

They are currently looking to appoint a Service Delivery Manager, to deliver high-quality IT services on behalf of their customers, improving service delivery processes and becoming a trusted advisor across their customer base.

Key Responsibilities: Provide support to the Sales teams in managing contract renewals and extensions Work alongside the Service Director to identify opportunities and drive growth Provide day to day reports to the customer regarding performance Ensure objectives are met across service delivery Manage services issues when needed Manage requirements across senior level internal and external stakeholders Key Skills: ITIL Qualified A proven track-record in managing IT Service Delivery Commercially astute, able to manage budget/P&L Strong communicator Excellent planning and organisation skills

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