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Business Support Assistant Level 2 - Minute Taking

Zoek Pin Arbroath, Angus, Scotland


Temporary (Full time)

Posted 7 days ago

Business Support Assistant Level 2 - Minute Taking
Location: Working from Home
Temporary: 2 months (could be extended further)
Hours: 8:45am to 5pm
Salary: £ per hour

Pertemps Dundee are recruiting on behalf of our client, a well-known Public Sector organisation, for a Business Support Assistant Level 2 to start immediate temporary contract.

The ideal candidate will have an excellent minute taking skills, strong administration background, excellent communication and customer service skills and will enjoy working in a fast-paced environment.

As Business Support Assistant Level 2 you will contribute the delivery of a comprehensive business support service by undertaking a range of business support duties which will typically include the following:
Minute taking during meetings and panels;
Appraising situations to solve varied problems/develop solutions;
Collating, checking and organising returns;
Contributing to the continuous improvement of processes and procedures;
Creating and updating files and maintaining records;
Dealing with routine One Contact Centre enquiries;
Digital tasks including data input, complex word processing, minute taking and the use of a range of software packages;
Following a range of routine procedures and instructions, using initiative to make routine decisions and deal with any routine service related problems;
Maintaining and updating service mailbox, where required;
Obtaining information and facts from policies, files and circulars etc.;
Preparing standard reports;
Processing and/or checking a range of financial documentation;
Processing confidential, personal and sensitive information;
Reception duties and dealing with members of the public making routine service related enquiries, where required;
Recording and monitoring expenditure;
Routinely exchanging, seeking and providing information for and to members of the public and members of staff within the organisation;
To comply with all data protection law in the processing of personal, and special categories of personal data, in line with the council's full privacy statement and service privacy notices;
To comply with data protection law in the management of employees in line with the human resources data protection policy and employee privacy notice.
To be considered for this role, you must have the following:
Excellent minute taking skills
Ability to work under pressure and to deadlines
Self-starter, willing to learn, flexible
Ability to deal with highly sensitive information
Good oral and written communication skills
Good numeracy sills
Good customer care skills
Excellent keyboard skills
Experience of Microsoft packages
Knowledge and understanding of administrative procedures
Experience of working in an office environment
Ability to work as part of a team
Adaptable to change
Experience of dealing with the public

If you are interested in this role please apply with your CV online or alternatively call (phone number removed) for an informal chat

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