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10 miles

Graduate Customer Representative (1 years’ experience minimum)


£30000 - £60000 per annum


Graduate Customer Representative (1 years’ experience minimum) Location: London Ref: J3992:LON:GJ:GCR Sector: Telecoms 

  • Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The successful candidate will have some client facing experience.
  • The Role: Graduate Customer Representative

  • As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

The successful candidate will take ownership of engaging regularly with clients, targeted on upselling solutions and services to them.

  • Providing company solutions, you will communicate with customers over the phone, via email and in person, taking charge of client relationships and managing orders, quotations, troubleshooting and offering advice on company products in person. 
  • As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 
  • Graduate Customer Representative –  what you get:   

A competitive basic salary of £30,000 Y1 OTE of £60k OTE Modern offices in a highly sought after location Mobile phone & laptop Lucrative incentives and bonuses Pension Full bespoke training Nights out / social events

Candidate Requirements: 

Educated to degree level Some client facing experience (minimum 1 year) Excellent communication and interpersonal skills Ambitious and determined Commercially aware

Next Steps: 

  • If you require this job specification or to apply in an alternate format please visit the Pareto website.
  • (Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful).

Posted 13 days ago

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