Client Success Executive
Bourne End, Buckinghamshire, England
25000.0000 - 27000.0000
Permanent (Full time)
Our client situated in Bourne End are currently looking to a recruit a Client Success Executive on a full-time permanent basis. This person will be the go-to person for client queries and will provide solutions that ensure a good client satisfaction. This person will help with both the onboarding of accounts and ensure that the company become a trusted partner.
- Manage a book of clients to maximise the ROI they receive from their investment in the service
- Understand client business goals and key performance indicators; possess the ability to translate insights into client successes
- Aid the ultimate success of clients’ requirements, including client onboarding, adoption and retention
- Work closely with the sales team to identify further opportunities within the client base
- Proactively accomplish each client’s business needs
- Monitor client satisfaction and respond immediately when health falls
- Conduct ongoing regular communications to advise best practices, successes and business results
- Keep organised, detailed notes of accounts to communicate status updates and feedback to management teams
- Minimum of 2 years in a client success or account manager role
- Excellent verbal and written communication skills
- Fluency in German, Italian or Spanish is beneficial
There is a commission scheme for this vacancy.
Sona Resourcing LTD acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.