Marketing and Communications Assistant - Campus Services - 58392 - Band 500

Zoek Pin Birmingham, England


Permanent (Full time)

Posted 29 days ago

Position Details
Campus Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £23,699 to £25,458, with potential progression once in post to £29,471
Band - 500
Full Time - Fixed term contract - up to 12 months
Closing date - 31st October 2021
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.  We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.  With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.  We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working.  In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.  On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham 
Job context
Campus Services is looking for an outstanding Marketing and Communications Assistant to join their busy marketing team for a 12-month period.
Campus Service is responsible for a very large range of services within the University including student accommodation, catering, sport and fitness, cleaning and waste management, conferences and events, delivering the University's post, day nurseries, security and emergency response, Winterbourne House and Garden.
The successful candidate will be involved in delivering marketing strategies for individual areas of Campus Services. The postholder will have at least 2 years' experience working within a marketing role including thorough knowledge of social media and multi-channel marketing campaigns.
Job summary
This role supports the marketing and communications for either specific areas of Campus Services, or more widely across the entire department.
Reporting directly to the Marketing Manager, this post works within a busy team of marketing, digital and design professionals. The postholder will proactively deliver activities and provide support to colleagues through a range of methods.
Main duties

  • Researching and writing copy for a variety of multi-channel marketing campaigns, including case studies, posters, publications and websites.

  • Production of posters, leaflets and brochures; including writing copy, liaising with the in-house design team and sourcing images while upholding the brand guidelines.

  • Supporting the development and delivery of multi-channel communication activities to key stakeholders.

  • Working with the team to deliver a range of social media activity.

  • Coordination of communications briefings, newsletters and social media campaigns, as appropriate.

  • Conducting competitor analysis and making recommendations as appropriate.

  • Delivering market research activity . arranging focus groups and using results to make recommendations.

  • Collating, analysing and interpreting data in relation to metrics and reviewing activities in line with marketing campaigns undertaken.

  • Providing administrative support for the team including the planning of projects on the in-house project management system, arranging meetings and taking meeting notes.

  • Processing financial requisitions in line with the budget.

  • Dealing with a wide range of more complex enquiries and correspondence independently, or exercising judgement to redirect them to senior colleagues or other departments within the University.

  • Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.

  • Adopting sustainable workplace practices to minimise environmental impacts wherever possible and support the team's sustainability agenda.

Required Knowledge, Skills, Qualifications, Experience

  • Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role.

  • Minimum of grade C in Mathematics and English at GCSE or equivalent.

  • Professional experience in a Marketing role.

  • Highly proficient IT skills, including MS Office and web editing software. The post holder should also be confident and able to quickly learn new IT skills and software packages as required.

  • Proven ability to plan ahead and anticipate requirements, proactively planning own (and sometimes others' workloads) to manage time effectively, progress tasks concurrently and work to deadlines.

  • Excellent verbal and written communication skills, including the ability to write for different audiences, and to required deadlines.

  • Excellent interpersonal skills. The postholder must inspire confidence and command authority with a range of colleagues and provide excellent customer service at all times.

  • A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issues.

  • A high degree of initiative, personal judgement, resourcefulness, flexibility, and self-motivation.

  • Ability to work effectively in a large, complex organisation, and to develop a good understanding of how Campus Services, the university and higher education institutions work.

  • Ability to understand policy and procedures and how to apply these.

  • Understands the importance of equality and diversity in the workplace

  • Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures

Informal enquires to Frances Mann, email:
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

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