Customer Service

Zoek Pin Hertford, Hertfordshire, England

Permanent (Full time)

Recently Posted

Customer Service Executive

works with the UK’s best restaurants, we are experts in delivering reservation services offering the very best customer service to our clients guests, ensuring our restaurant clients seat as many happy diners as possible. We understand the value of our team and create an open friendly environment focussed on shared goals - we pride ourselves on creating a team environment based on shared values.

Customer Service Executive offering full training, modern offices based in Hertford, a starting salary of up to £20,500 + Benefits

In addition to full training, we also offer:

Starting salary of up to £20,500 + benefits including 28 days holiday

Opportunities for internal promotion

Friendly team with modern offices based in Hertford

Working with some of the UK best known restaurants

An established company with clear growth plans

Fast paced, vibrant environment with a focus on high standards and improvement of the individual

The role of Customer Service Executive:

Managing the reservation process for some of UK’s best restaurants

Problem solving to ensure the best possible outcome for the guest

Accurately booking tables, meeting customer and restaurant requirements

Proposing solutions where chosen requirements are not available

Sending email booking confirmations / dealing with email accounts

The ideal Customer Service Executive:

You will need a proactive nature, a strong work ethic and good literacy skills

While full training will be provided, some experience in dealing with people is desirable

A professional telephone manner

Strong work ethic with high standards

Working hours:

Our offices are open between 9am and 9pm, 7 days a week

Full time, working a 40 hour week on a fixed rota basis between these times

Opportunities to progress into various roles within a growing vibrant company

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