Customer Service Associate (French / Dutch)
Chester, Cheshire West and Chester, England
Up to £15.00 per hour PAYE
Contract (Full time)
CK Group are recruiting for a French and Dutch Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.
Up to £ per hour PAYE, depending upon experience.
French and Dutch Speaking Customer Service Associate Role:
• Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
• Receive orders and enter them in SAP system, handle backorders and returns for customers, monitor all open orders.
• Handle customer routine complaints and disputes.
• Receive and resolve internal ad-hoc inquiries.
• Support internal and external audits.
• French and Dutch language required.
• Excellent communication skills.
• Excellent organisational skills & attention to detail.
• Excellent computer skills (MS Office).
• SAP knowledge is advantageous .
Our client is the world's number one drug development, delivery and supply partner.
This Customer Service Associate role will be based at our clients site in Chester, Cheshire.
For more information or to apply for this French / Dutch Speaking Customer Service Associate position,please contact the Key Accounts Team on######### or email ######.uk quoting job ref 52046.
It is essential that applicants hold entitlement to work in the UK.
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