Mis Sold Claims Advisor Manchester City Centre
Manchester, Greater Manchester
£20000 - £24000 per annum + OTE £32k-£36k
Claims Advisor Based in Manchester City Centre Variable Hours 8am 8pm (Monday to Friday) Basic salary of £20,000 £24,000 + Commission
My client is a solicitor practice based in Manchester city centre specialising in dispute resolution and litigation on behalf of both general retail customers along with a large number of insolvency firms and professionals. As a Claims Advisor, you will be the first point of contact for new and existing customers, dealing with both inbound and outbound calls in order to investigate potential claims and chase the necessary paperwork required to submit high quality, detailed claims.
This is a telephone based sales role, investigating potential claims (Only Warm Leads)
Chasing necessary paperwork required to submit claims
Establish and maintain regular contact with customers
Mixture of inbound and outbound calls
Managing own pipeline
Providing follow up calls to all customers to chase paperwork.
Maintain accurate and up to date records and logs of all calls made.
Working to KPIs and monthly targets
Part of a great team, youll be fully trained on the industry and have the opportunity to grow and develop within the business
Based within their Manchester City Centre office
The ideal candidate must have a minimum of 12 months callcentre/office experience and will ideally have working knowledge of either the Claims Management or litigation industry.
Previous experience within telesales, retention or account management.
Comfortable working within a fast paced, customer focused and driven environment.
Strong organisational skills
Excellent communication skills both written and spoken
Proficient IT skills ideally within Microsoft programs, knowledge of SAP would be an advantage.
Strong relationship building and communications are required
Experience of working in a target driven environment and willing to learn
A basic salary of £20,000 £24,000 is offered
4 Weeks Training
- £1,000 Commission (Average)
Variable working hours (8am 8pm)
20 days holiday + stats
Real career development opportunities
If this sounds like the job for you or you would like to hear more about this role, please click APPLY now or contact Shane at Cordant People Manchester on 0161 641 2720
Cordant People are acting as an equal opportunities employer in relation to this vacancy.
Cordant Group is an equal opportunities employer
Posted 24 days ago