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Ocean Export Customer Services




Ocean Export Customer Services

Purpose of the Job:

To expedite outbound and cross trade movements on behalf of our clients in their interests whilst delivering strategic objectives of the group.

Key Activities:

  • Planning and arrangement of international consignments according to client instructions and requirements
  • Issuing of shipping documentation
  • End to end monitoring of outbound and cross trade movements, ensuring all tracking data is entered our side and by our oversea's offices
  • Opening of files and arranging shipments for predominately Sea and the occasional Road, Courier shipments.
  • Arranging customs clearance and ensuring 100% compliance with AEO and customs policy
  • Booking of FCL and LCL deliveries, inclusive of merchant haulages
  • Day to day invoicing and job costing
  • Follow up of purchase orders/shipments
  • Communication with overseas offices/partners
  • Arranging and heading up customer QBR where required


Min 2 years deep sea export experience Excellent ICT skills to include Microsoft packages Dangerous goods by sea would be advantageous

  • Good telephone manner and customer service skills are essential
  • Attention to detail
  • Friendly, calm and professional manner
  • Ability to handle pressure and good time-management
  • Ability to adapt to change and work effectively as part

Posted 25 days ago

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