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3rd Line Support Engineer

Walsall Wood, West Midlands, England

£28k - 32k per year + Benefits


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Role: 3 rd Line Support Engineer

Location: Walsall

Salary: £28,000 - £32,000 DOE

A fantastic opportunity has arisen for an experienced 3 rd Line Support Engineer to join a leading organisation in Walsall.

The successful candidate will be responsible for the delivery of projects and regular support.

Skills and experience: 3 rd Line Support Engineer

  • Exchange 2010/2013, any exposure to 2016 or Office 365 is an advantage

  • Background or experience in a customer-facing role, preferably within a busy MSP (managed service provider)
  • IT Qualifications and Certifications such as Microsoft, Citrix, VMware, and Cisco
  • Experience of designing, planning and implementing projects
  • Experience of pre-sales
  • Experience with working within multiple project methodologies.
  • Strong commitment to providing first class customer services and an exceptional customer experience
  • Excellent organizational skills with the ability to multi-task and deliver against several priorities, and the ability to flex priorities to ensure deadlines are met
  • Ability to work under pressure without compromising on quality or deadlines
  • Reacts positively to change, co-operating with revised methods and priorities
  • Displays a strong energy for pushing self and others for results
  • Microsoft Server Systems up to 2016
  • Active Directory
  • SAN Systems

Desirable: 3 rd Line Support Engineer

  • Understanding of Virtualisation - VMware, Hyper-V, Xen
  • Azure, Office 365 management and migrations
  • Understanding of Terminal Services/Citrix
  • SQL Server
  • Experience working within a company that has in place ISO 9001:2015 or 27001:2013 framework

If you are an experienced 3 rd Line Support Engineer looking for a new challenging role then please send your latest CV to jcollin@premierituk.com or call Jenny Collin on 01217961888

Posted 52 days ago

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