People & Office Assistant

Zoek Pin London, Greater London, England

Competitive

Permanent (Full time)

Recently Posted

Lyst is on a mission to create the leading platform every fashion shopper uses to decide what to buy. We’re building the definitive fashion shopping app, and as part of this we have ambitious plans to create a unique content offering that thrills fashion lovers. Our search and discovery platform connects over 100 million shoppers globally with the world’s leading fashion designers and stores, providing a simple and engaging experience, whatever their fashion shopping mission.

Lyst is going through an exciting period of growth and we’re scaling fast, so we’re seeking a People & Office Assistant to support our expanding team on this journey. This new role will form part of our Corporate Support department and will primarily support our People Ops, Facilities & Legal teams with operational and administrative tasks. You will be responsible for delivering first line support that contributes to the smooth operation of our Corporate Support function, contributing to a brilliant employee experience, alongside our People Advisors and Facilities team for close guidance and coaching.

AREAS OF RESPONSIBILITY

This role will have areas of responsibilities that fall into the below functions:

PEOPLE OPS & ADMIN SUPPORT

  • Leads on delivering the entire new starter onboarding process. From setting up new starter accounts, sending their onboarding email, hosting their new starter intro on their first day and co-ordination of monthly induction.

  • Manages all employee administration in relation to the employee lifecycle; from generating new starter contracts, probation management, promotion & contractual change letters, to resignation acknowledgement letters.

  • Maintains all people related platforms, including: HiBob, 7Geese & Officevibe and supports in ensuring we have accurate and consistent employee and contractor data on file.

  • Manages all physical and electronic employee files, ensuring paperwork is saved correctly and safely, and remains up-to-date.

  • Captures all payroll changes monthly, to enable accurate payroll processing.

  • Provides first line support for all people queries- establishing when necessary to escalate.

  • Ensures right to work checks are appropriately completed for all new starters, and upon expiry of existing right to work documentation.

  • Supports the Legal function with some administration duties, and ensures Consultancy agreements are created, sent and maintained on an ongoing basis.

  • Supports with any ad-hoc administrative support across the team.

OFFICE MANAGEMENT/ FACILITIES

  • Alongside the Office Manager, this role is responsible for working on the front desk, to create team access cards, to greet our guests, arrange relevant visitor passes and provide a top-notch front of house service.

  • Address employee queries regarding office management issues, (. stationery requests & hot desking queries).

  • Support the office manager in ensuring the office is maintained to a high standard, reporting any lights/meeting rooms/ kitchen utilities that are out of order to the office manager.

  • Organises couriers for any work from home requests

  • Responsible for refreshments required in the office, whether that be our weekly Ocado shop, monthly birthday cakes or drinks for Friday socials.

  • Supports with organising and facilitating on-site and off-site events being held.

Requirements

  • Hard working and diligent individual who is keen to develop and form part of a driven and passionate team.

  • A fast learner, who is able to use their own initiative to apply new learnings and solve problems.

  • Passionate about contributing to a brilliant employee experience and contributing to a strong Company culture.

  • Proactively identifies opportunities to improve our practices and drives forward these improvements.

  • Strong attention to detail.

  • Discreet and reliable. You will be privy to confidential information in this role and it’s essential that high trust exists.

  • Experience of using common admin tools, such as Google Docs and Microsoft Office.

  • Good communication skills and able to interact with different stakeholders at all levels.

  • Adaptable- with the ability to successfully juggle multiple and varied tasks throughout the course of the week.

Benefits

  • Flexible Working:Our flexible working approach offers a high degree of freedom and autonomy. Individuals are provided with the discretion to work remotely on a regular basis, with an expectation that a reasonable proportion of time is spent in the office to enhance in-person collaboration. If due to unique circumstances this doesn’t quite work, we are open to listening to what will.

  • Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.

  • Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.

  • Clothing Benefit:We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service.

  • Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start.

  • Training Allowance: We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources.

  • Pension Scheme: Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution.

  • Eye Tests and Vouchers:Employees can make a saving on their eye test and glasses through our chosen provider. You’ll receive a free eye test every year and a discount towards glasses.

  • Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them.

  • Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work.

  • Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.

Diversity and inclusion is an integral part of our culture. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role.

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