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Project Manager Microsoft Dynamics 365


£70000.00 - £85000.00 per annum + benefits


Microsoft Dynamics 365 Implementation Project Manager 12 month initial Fixed Term role (potentially extended to 18 months)

Take responsibility for managing delivery stages for the design and implementation of the new system in line with time, budget, quality and approach, with a particular focus on business improvement changes and stakeholder engagement.

Key Outcomes:

Working with the system supplier and internal teams, deliver a successful implementation of the new Microsoft Dynamics 365 CRM system. Manage supplier relationships to ensure delivery on budget, time and to agreed scope and quality measures. Align the CRM project with concurrent Digital Transformation, Website and other system developments. Ensure the CRM project is managed within controlled but practical frameworks, proactively managing budget, risks and issues throughout the project lifecycle and in line with governance structures and signoff. Lead the Project Team throughout the project delivery cycle, working in an agile manner Develop and manage appropriate project documentation including plan, risk register, issues log, communications plan; continuously monitor and report to the Steering Group, Project Team and key stakeholders Engage all relevant parties, including key stakeholders, staff and volunteers, and to ensure that they understand, and are equipped, to deliver their role and commitment to the project. Manage and deliver internal communications Lead and manage all aspects of specification, configuration, testing and implementation of the system; lead and facilitate internal functional specification workshops in cooperation with mhance Manage data migration Manage the transition of the new database and processes to the relevant staff and volunteers, including planning and leading any phased deployment Deliver project closure and lessons learned review

Experience Required:

Experience of successfully managing large scale projects involving IT solutions and culture change Experience of successfully delivering large scale platform based implementation of Microsoft Dynamics 365 2+ years of experience working with Dynamics CRM (including Dynamics 365) Experience of successfully managing multipartner and vendor projects Experience of managing large (£2m+) budgets and vendor contracts Experience of taking a project through implementation stages up to a fully operational state and beyond Experience of working with a wide variety of stakeholders to successfully deliver projects; excellent interpersonal skills at all levels and with technical and nontechnical audiences Experience of developing and maintaining excellent ongoing relationships with third party suppliers Ability to communicate effectively, in oneone situations, small groups and before larger audiences, including facilitating workshops and group meetings Thorough knowledge of project management methodologies, processes and standards (e.g. Agile, PRINCE2) Experience of influencing and negotiating with others in a way that results in buyin to changes in ways of working and behaviour

Posted 13 days ago

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