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Junior Network and Security Engineer

ChesterEllesmere PortWrexhamRuncornDeeside

£18k - 24k per year

Permanent

Junior Network and Security Engineer

Salary - up to £24,000 + Benefits

Commutable from - Deeside, Chester, Ellesmere Port, Wrexham, Runcorn

I am recruiting for an exciting client working with cutting-edge Network and Security solutions who are in growth mode, and looking for an enthusiastic and ambitious Junior Network and Security Engineer to join their team.

This will be the ideal role for someone who is passionate about wanting that next step in their career and eager to learn new, innovative technologies, which are paving the way for the future of Cyber Security.

Your main responsibility will be providing technical support to clients, and to ensure their problems get resolved via a ticketing system, and escalating issues when necessary.

Key Responsibilities of a Junior Network and Security Engineer:

  • Logging calls / raising tickets.
  • Accurate documentation.
  • Identify / resolve technical problems.
  • Escalating issues when required.
  • Work to agreed SLAs.
  • Provide excellent customer service / manage client relationships.
  • Assist with creation of policies.

Key skills of a Junior Network and Security Engineer:

  • Outstanding attention to detail when inputting data.
  • Ability to prioritise work.
  • Excellent communication skills - both written and verbal.
  • Ability to work independently.
  • Confident in building customer relationships.
  • Good at decision-making.

Profile of a Junior Network and Security Engineer:

  • Ability to use initiative.
  • Eager to learn new technologies and skills.
  • Passionate about Cyber Security and Networks.
  • Driven.
  • Enthusiastic.
  • Proactive.

If you're looking for a business offering progression, personal development and training as well as exposure to some of the latest technologies then do get in touch Laura Hodges on 01743 296539 or l.hodges@greenfield-it.co.uk to discuss further.

Posted 31 days ago

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