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2nd Line Network Engineer


£30000 - £40000 per annum


2nd Line Network Engineer London

£30,000£40,000 depending on experience

Concept resourcing are currently working with a growing managed service provider based in London, who are looking to add a 2 nd line network engineer to their awardwinning network support team. The successful applicant will be a network generalist, with strong Cisco and Juniper skills, and proven 2 nd line experience in an SLA driven environment.

Key Duties

To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLAs. Working within the service desk to troubleshoot and resolve technical issues Provide technical assistance to ongoing projects when required Provide a point of technical escalation and expertise for 1 st line engineers

Technical Requirements

Cisco certification of CCNA or CCNP or an equivalent vendor would be desirable At least 2 years experience in a similar SLA driven support role Previous 2 nd line experience, preferably at an MSP NOC or Datacentre experience would be beneficial Proven Customer service Skills Proven experience delivering projects and complex changes Broad range of experience covering Cisco, Juniper, and firewall technologies

Salary on offer is £30,000 £40,000 depending on experience

Looking to move ASAP so send me your latest CV and I will call you to discuss further.

Tim Griffin IT Recruitment Consultant 01908 488 522

Key Words:

2 nd line CCNP CCNA Cisco Juniper Network Engineer NOC Datacentre Routing and Switching Checkpoint Fortinet Palo Alto HP F5 Firewalls MSP

Posted 37 days ago

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