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Operations Control Clerk



  • Main purpose of the role:

  • Highly motivated and flexible individual will be required to:

  • Responsible for ensuring that the Operational risk is managed and mitigated through the existing controls that have been implemented

  • To help manage and drive system enhancements that will improve the Ops controls.

  • Good understanding of cash and stock reconciliation process for all entities within the group. Monitor and clear any cash-stock breaks in an appropriate timeframe. Escalating issues to senior management when required.

  • Eradicate manual processes where possible in relation to the cancel/amend report and extended settlement report. Look to streamline efficiencies across all entities in accordance with the daily control reporting.

  • The individual needs to be flexible within their approach, as ad hoc processes will need continued support-review in an ever-changing working environment.

  • Key responsibilities:

  • To independently review and assess the prepared reports, applying a level of professional scepticism, using their knowledge of the business and various process flows in order to identify risk

  • Client Money oversight is required

  • Cash Reconciliation oversight GFI

  • Approval of user admin/ approval e-mails

  • Production of daily risk reports and distribute to the business

  • Management of internal exception queues that feed from front office to back office systems

  • Weekly update review of control reports checking business completion

  • Ad Hoc Responsibilities

  • Month end balance sheet substantiation. Coordinate with finance re any discrepancies.

  • Managing month end cash breaks.

  • Production of KPI stats for senior management meetings.

  • Skills / experience required:

  • Problem Solving
    • Logical approach to processes in order to resolve
    • Risk assessment skills
    • Route cause analysis
  • Technical Ability
    • A high level of product and market knowledge in order to provide a professional service to the Company's clients. Internal and External
    • Challenge the status quo with current system capabilities and flows
  • Communication Skills
    • Excellent negotiation skills, able to influence others to achieve a successful outcome
    • Clear and confident verbal and written skills
  • Planning and Organising
    • Able to prioritise tasks across team members
    • Works well towards deadlines
    • Result oriented
  • Personal Drive, motivation and work ethic
    • Tenacity
    • Resilience
    • Discipline
    • Performs well under pressure
  • Client Relationships
    • Ability to identify client needs both internal and external
  • Systems used:

  • Intellimatch, CREST, Phase 3, RIMS, Excel (Good macro skills), Word, PowerPoint, (Bloomberg/Fidessa knowedge advantageous)

  • Personal attributes:
    • Personal and professional integrity
    • Confident and personable
    • Strong attention to detail
    • Proactive
    • Approachable
    • Must enjoy working in a fast-paced environment

Posted 5 days ago

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