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Customer Engagement Officer

Zoek Pin Kingston upon Hull, England

£20000 - £25000/annum + Pension, Earn extra holidays

Permanent (Full time)

Posted 2 days ago

Customer Engagement Officer

Up to £25,000 DOE

Opportunity for part-time / remote working - flexible hours / earn extra holidays

Grafton Recruitment are delighted to be partnering with a leading Software Development Company that are looking to add to their expanding team.

The successful candidate will develop relationships with customers and client organisations throughout the UK - working to increase engagement and ensure the success of all newly launched projects.

This is an exciting opportunity for a dynamic, customer service focused individual with B2B and B2C experience looking to influence the company approach with new innovation and ideas.

The role involves managing social media content, creating onsite and direct marketing campaigns involving F2F and door to door and assisting with new product launches.

You will need:

Experience developing customer relationships
Professional and engaging manner working with established clients
Ability to create social media content across variety of platforms
Marketing experience
Good software understandingKey Skills:

Excellent communication skills
Ability to build fast rapport with customers
Organised and self-motivated manner
Positive and enthusiastic attitude
Confident attending industry events once they open again
Ability to work well within a team

If you meet the above criteria, and would like to apply for the Office & HR Coordinator role, please apply direct with your tailored-to-role CV. Alternatively, please feel free to call our Hull Grafton office for further details. Part of Gi Group, Grafton Recruitment have a network of 7 local branches across the UK, operating in Europe in 5 countries with 35 offices, employing over 500 employees. Grafton place over 30,000 candidates each year, and is dedicated to the search, support and placement of candidates across a wide range of professional job roles

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