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Customer Service Representative

Zoek Pin Atherstone

£9.32 per hour

Temporary (Full time)

Customer Service Representative

We have an exciting opportunity to join a well-established company based Atherstone who are looking for a Customer Service representatives to start on November 23rd.

Our leading client based in Atherstone are looking to recruit a high number of experienced Customer Service Agents to work in a busy customer service contact centre on a full time basis.

Previous experience working within a fast paced customer service environment is essential. Strong customer resolution experience along with IT skills within Microsoft packages.

Logistics experience within Road Freight would be desirable. Experience of dealing with high volume call levels, pricing of shipments and preparing goods for transportation would be advantageous

The Duties of the Customer Service Agents will include:

-Handing high volume calls from customers to arrange delivery and collection of goods

-Pricing of delivery of items for customers

-Handling and resolving customer queries

-Arranging invoices with customers

-Inputting of data into the internal system

-Experience of using Microsoft Excel

The ideal person will have previous customer service experience ideally within an call centre environment. Experience of dealing with customers over the telephone, able to work in a fast paced environment. IT literate.

The working hours will be - or 900am - whilst on Induction and then the hours will revert to a rotating shift pattern working from - the shift will be an 8 hour working shift pattern.

You will be required to complete a basic DBS check for this position and whilst they are temporary they may become permanent after a trial period.

Free parking on site, company canteen facilities, fully Covid secure on site. Modern working environment.

£ per hour rising during the qualifying period working hour paid work be per week

If you are interested in this position apply now.

Posted 20 days ago

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