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Account Manager

Zoek Pin Sheffield, England

£24000 - £26000/annum

Permanent (Full time)

Posted 5 days ago

Account Manager

Salary: £24k - £26k plus benefits

Type: Full time permanent

Location: Sheffield, M1

Sector: Media, Digital communications & Design

This is an excellent opportunity to join a large Digital Media organisation in an Account Manager role. You will be responsible for planning and coordinating marketing campaigns and providing excellent internal customer service between departments. Working within the customer services team this client offers a great working environment and excellent career opportunities

Key Arears:-

* Customer Services

* Marketing / communications

* Account management

The key responsibilities:-

* Managing and communicating with key clients by phone, email and face to face meetings as required;

* Accurately processing customer quotations and orders to ensure the customer and businesses needs are met

* Maintaining and building client relationships

* Knowledge of Media, Marketing, Print & Deign would be desirable

* Managing and communicating with internal departments

* Accurately processing customer quotations and orders to ensure the customer needs are met

* Liaising with various departments across the business ensuring the customer journey is not compromised

* Maintaining and building client relationships;

* Recording and handling customer complaints, identifying resolutions and communicating these with customers

* Advising on new products and campaigns to existing customers;

* Project management, initiating, planning and delivering services to achieve specific goals and meet deadlines which comply with the client's objectives

Person Specification:-

* Excellent and accurate data entry skills

* Excellent IT skills

* Excellent customer service skills

* Pragmatic approach to ensuring work is completed right first time and to schedule

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