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IT Support Engineer

Zoek Pin Bristol, England

£20000 - £25000 per annum

Permanent (Unspecified)

Robert Half Office Technology is recruiting for an IT Support Engineer to a join highly-reputable business, based in Bristol.

The Role

Working within one of their key clients in Bristol, the IT Support Engineer will provide remote and desktop support for end users. You will provide remote support

Key Responsibilities

  • Provide wide range of technical support across hardware and software
  • Escalate issues to the 3rd Line Support Team where necessary
  • Undertake IT project work as instructed by the Projects Team
  • Provide support to 1st Line to help upskill and improve knowledge
  • Resolve customer issues within the agreed SLAs
  • Demonstrate behaviours that promote company values
  • Undertake any other duties as reasonably requested

Your Profile

  • Understanding of Windows OS
  • Hardware support and set-ups tablets, laptops, printers
  • Office365 knowledge
  • Good understanding of network principles
  • Experience working within a similar role
  • Excellent customer service skills
  • A demonstrated passion for technology with the desire to develop yourself

The Company

Robert Half Office Technology is recruiting for an IT Support Engineer position with an innovative and dynamic technology organisation, based in Bristol.

Salary & Benefits

The IT Support Engineer will be offered a salary between £20,000 and £25,000 plus excellent training and progression opportunities. This role will start remotely.

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: ######

Posted 17 days ago

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