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Customer Care Manager - Pro Rata - Housing

Zoek Pin South East - This Area Only

£30000.00 - £35000.00 PerAnnum

Permanent (Full time)

Customer Care Manager

Learn more about the general tasks related to this opportunity below, as well as required skills.

  • Pro Rata
  • Housing A bespoke residential developer is seeking an experienced Customer Care Manager on a pro rata basis.

Ideally working 8am

  • 1pm but can be negotiable to suit the individual.

The Customer Care Manager will be based in Berkshire looking after super prime residential units circa £1m

  • £3m.

Duties to included: • Providing excellent customer service to all our future, current and existing clients • Conducting home demonstrations • Snagging newly built properties • Key handover • Forming a strong relationship with the construction team to keep up to date with progress of the build • Dealing with escalated customer complaints • Communication with customers via email and over the phone • Ensuring that repair works are completed quickly and to exacting standards • Managing the maintenance aspect of the company rental property portfolio • Interfacing between client facing personnel and the construction team to document and track client changes For more information and a job specification please contact Jon Anning or forward your CV

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