Customer Service - Greater Manchester - This Area Only | Zoek UK
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Customer Service Advisor - Office Based
Greater Manchester - This Area Only
Temporary (Full time)
We have an exciting opportunity for an Office Based Customer Service Advisor working in Manchester City Centre. This is an ongoing contract with the possibility of a permanent contract.
Working on behalf of our client on a Public Sector related campaign based in our modern COVID safe offices in Manchester City Centre.
Hourly rate of £ p/h hours
The main responsibilities of the role will be:
Taking calls from customers claiming for Personal Independent Payments
Following a script and using multiple systems
Creating tasks for customers
Completing online application forms
A successful Customer Service Representative Will Ideally have:
Excellent customer service
A friendly approach
Experience in dealing with a high volume of calls from a varied customer groups.
Excellent Keying/Listening & Data Inputting skills.
Ability to navigate around a are monitored for quality and training purposes.
The successful candidate will be expected to meet weekly and monthly targets in call quality, adherence and volume.
You will require a current or new DBS certificate.
Please apply directly to this advert with an up to date CV