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Key Account Administrator

Zoek Pin Basildon, Essex, England

23000.0000 - 24000.0000

Permanent (Full time)

Posted 2 days ago

Key Account Administrator

£23,000 - £24,000

36 Hours Per Week - 8:45 - 16:45 - Opportunity to work from home 1 - 2 days per week.

Basildon, Essex

Are you currently in an administrative role looking for something more? Do you possess meticulous administration skills? If so, our client based in Basildon, Essex, is looking for you!

The Key Account Administrator role shall be required to provide high levels of administration support to the key account and contracts team. This shall include managing and updating reports, managing any customer queries, be a point of contact for both internal and external customers whilst providing general day-to-day administration.

Main Responsibilities

The successful Key Account Administrator shall be responsible for the following:

  • Producing weekly customer reports, ensuring all key documentation is completed.
  • Ensuring that internal systems are kept up to date with customer contract requirements, and that all overdue jobs have up to date information added to reduce any escalations.
  • Ensuring that all received paperwork is processed efficiently and within agreed timescales, uploading this to the relevant systems to enable invoicing.
  • Handling incoming calls for overdue orders, managing them through to completion, ensuring that KPI targets are met.
  • Supporting profitability reporting and quarterly and annual reconciliations.
  • Support with producing quotes.
  • To provide support and cover during periods of absences.
  • Oversee departmental administration duties including; filing, system updates, equipment updates and all ad hoc administration duties that arise.

Key Skills & Requirements

The Key Account Administrator should possess the following skill set:

  • Being highly organised with good attention to detail.
  • Customer focused.
  • Self-motivated, dynamic with an energetic personality.
  • Able to multitask with the ability to meet deadlines with a strong sense of urgency.
  • Friendly and approachable.
  • Able to demonstrate good interpersonal skills with an excellent telephone manner.
  • Positive and proactive.

If this sounds like you, and you're currently in an administration role looking for the next step on your career ladder... we want to hear from you!!

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