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Customer Service Associate


£18000 - £20000 per annum


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  • Regus provides places to work for everyone, worldwide.

  • We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It's an infrastructure to support every business opportunity.

  • Our network of workspaces enables businesses to operate anywhere, without the need for set-up costs or capital investment. It provides our customers with immediate cost benefits and the opportunity to fully outsource their office portfolio.

  • It's a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong. 


  • Help people work, everywhere 

  • Over the past three decades, we've led a workspace revolution and created a global community for more than 2.5 million people in over 110 countries. 

  • Now we need effective Customer Service Associates to help us nurture and support our customers at a centre level.  


  • Make an impact 

  • As a Customer Service Associate, you'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity. 

  • You'll be a daily point of contact in one of our business centres and an integral part of delivering the best customer experience.  


  • An exciting challenge 

  • Whether they're staying for an hour or many years, our customers all come with different needs. A Regus business centre moves fast and, if you're driven, enthusiastic and proactive, there's always a new challenge to focus your energy on. 

  • You'll use our proven ways of working, but add your own talents to make the difficult look easy and find new ways to delight customers.  


  • Your opportunity to grow 

  • As we continue to grow, you'll be supported to grow your own skills and expertise. 

  • Our structured training and development programme is designed to nurture your ambition, with opportunities to take increased responsibility over centre operations and revenue.  


  • What's involved? 

  • As a Customer Service Associate, you'll build effective relationships with new and existing customers, working as part of a team to give our community everything they need. 

  • Creating exceptional experiences: Giving your existing customers the best possible experience in every interaction. 

  • Showcasing flexibility: Bringing new customers to the revolution by sharing the benefits of flexible working. 

  • Caring for your centre: Making sure your centre is always the professional, inspiring work environment your community expects.  


  • The traits of a Customer Service Associate

  • Effortlessly enthusiastic: You'll bring a positive, inspiring attitude to everything you do for your customers. 

  • Resilient: You'll combine an appetite for a challenge with the ability to adapt to fast-changing situations. 

  • Approachable and influential: You'll build strong relationships with every customer, so you can better deliver on their needs. 

  • Proudly diligent: You'll have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution. 

  • Self-motivated: You'll take ownership and act decisively to solve problems, make your time count, and deliver incredible results.  


  • Up to the challenge? Apply now. 

  • regus.com/careers 

Posted 34 days ago

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