Section Leader - Edinburgh

Zoek Pin City of Edinburgh - This Area Only


Permanent (Full time)

Posted 43 days ago

Section Leader



Our client, an industry leader in their field is looking to appoint an experienced Section Leader.

You’ll be the first point of contact for your team! You will make sure that colleagues are always available to maintain product availability, that they meet and deliver the excellent expectations of our members all through thorough planning of rota’s, annual leave and overtime, ensuring that colleagues are in the right place at the right time delivering impeccable store standards. You’ll also assist to train, develop and coach our colleagues through a detailed training programme, whilst keeping them fully up to date with relevant business updates through daily team huddles.

About You

* Lead by example and uphold our values at all times

* Ability to build and maintain effective working relationships

* To be flexible and adaptable to support the needs of the business

* Experience in developing and leading teams, coaching to build competence and confidence which supports high performance

* Strong operational and technical knowledge of your departmental area

* Ability to effectively plan, organise and manage own and direct reports workloads

* Able to work to strict deadlines



* Support the Store Manager in delivering an exceptional section/department, by leading and motivating the ambient colleagues to deliver the day-to-day operation of your area of responsibility

* Deliver high store standards and operational statutory compliance across the department ensuring delivery of exceptional member experience and service, quality and product availability

* Ensure that all policies, procedures and legal obligations are followed

* Responsible for your area of the stores operation and maintaining the department to an exceptional standard

* Plan and lead the daily huddles for your team, that encourage contributions towards sales and product availability

* Assist the store manager to achieve sales budgets, KPI’s, departmental rotas, provide feedback and input on maximising sale opportunities

* Analyse departmental data to identify opportunities and risk and use this to develop a plan of action for your department

* Assess costs for all activities and always look for ways to simplify and improve current processes

* Any other reasonable management instruction

* To act and deputise for other section leaders and the store manager as and when required

* Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice

* Continuously review waste within your department and seek solutions to reduce wastage where possible


* Engage your colleagues both within your department and within other departments to support cross functional and positive working relationships

* Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops colleagues’ skills and capabilities

* Lead and develop colleagues to deliver performance against plan and ensure they deliver the tasks they are accountable for

* Communicate and drives relevant KPI’s to team members, ensuring that all colleagues are motivated and encouraged to work effectively and efficiently

* Ensure that all members of your team adhere to all policies and procedures

* Active promote and encourage the reporting of any near misses and accidents

* Support, develop, coach and guide all members of your team through the use of development and succession planning

* Keep up to date with information relevant to your department and cascade this accordingly to your team Members

* Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do

* Listen to our members and utilise any feedback to drive continuing improvement service levels across the department

* Ensure that our colleagues uphold our culture and deliver an expectational member experience


A DBS check will be required

Your role will involve some heavy lifting

Hold a valid AITT, RTITB or NPORS FLT Driver License if required

You will be required to be a key holder

You may at times be asked to support and help in other stores

Undertake all relevant legal, mandatory and role specific training

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