Inbound Sales Advisor

Zoek Pin Work From Home

£18500 - £26300 Per Annum Excellent Commission

Permanent (Full time)

Posted 20 days ago

Inbound Retentions Advisor

Work from home (Northern Ireland)
£18,5**
00 Plus bonus (OTE £24,500)**

Monday – Sunday, rotational shift pattern
Permanent, full-time

Right now we are working in partnership with a global outsourcing company who are looking for Inbound Retentions Advisors to start immediately. This role is working on behalf of a leading media and communications provider, handling inbound calls from existing customers who are coming to the end of their contract. Your job will be to build rapport with these customers, maximise sales opportunities and retain the customers within the business.

The Work from home Inbound Retentions Advisor**role will include:**

  • Handling inbound calls from existing customers who are due to renew their contract
  • Upselling and retaining customers
  • Solving problems, going the extra mile to provide a fantastic customer service
  • Ability to construct and complete multiple sales
  • Working towards monthly targets and KPI
  • Processing orders and updating customer accounts with relevant detail in an accurate and timely manner

Experiences and skills a work from home Inbound Retentions Advisor will need in this role:

  • Candidates must have 6 months customer service experience (ideally within a contact centre environment)
  • Confidence when communicating over the phone
  • Ambitious and target driven
  • A passion about achieving goals and comfortable upselling products
  • Thrive on learning new knowledge and skills and are quick to adapt.
  • Know your way around a computer and can navigate multiple systems
  • Be self-motivated and can work from home with minimal supervision
  • Resilience and self-motivation to work in a fast-paced business environment
  • Highly organised, with the ability to understand the needs of new business customers and match those to our services
  • A quiet place to work at home
  • Good broadband connection

As a Work from home Inbound Retentions Advisor**, you will receive the following:**

  • £18,500 basic salary
  • Earn up to £650 per month bonus! (depending on your performance)
  • You get to join a secure global company that truly value their staff
  • You will receive excellent virtual training for 6 weeks along with a group of other new starters
  • You can work from the safety of your own home with ongoing support and coaching from your team leader and team members
  • Fortnightly Pay
  • Company Staff Discounts on big brands, and various online shopping and high street retailers.
  • Free healthcare cover for you and your dependants after one year, along with company pension scheme.
  • 28 days paid holiday per year plus one additional day for every year of loyalty (up to 5 yrs)

Additional benefits of the Work from Home Inbound Retentions Advisor**role:**

  • Company pension
  • Employee discount
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Work from home

Interested? Click APPLY below or email your CV to:

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