6 month Temporary Customer Service Agent- includes weekends

Zoek Pin Greater Manchester - This Area Only

£10.00/hour

Temporary (Full time)

Posted 39 days ago

Customer Service Advisor

Temp to perm contract Manchester City Centre £10 per hour PAYE

My Client, Coop Group in Manchester are recruiting Customer Services Advisors to join their offices in central Manchester.

You will be working in a state-of-the-art office based 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. The office has a fully equipped gym and 2 restaurants and coffeehouses in addition to an onsite shop and post office.

You will be required to work on a rotational basis of hours per week with shifts varying between the hours of 7:30am- 10pm. Currently you will be required to work every Saturday & Sunday with pre-arranged lieu days in the week. You will receive your rota 4 weeks in advance.

Full training will be provided however, you will need a good understanding of IT systems and previous experience in a contact centre/customer facing role is essential.

ROLE PURPOSE

Providing a first call resolution to client queries over the phone and via email
Answering calls to make initial arrangements to bring deceased into our care
Administration dutiesRequirements:

Excellent customer service skills
Good IT skills with knowledge of using Excel, Microsoft Office 365
Previous experience of working in a contact centre environment or customer facing role
Confident telephone manner

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. NCoates

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

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