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Membership Development Coordinator

Birmingham, West Midlands

Up to £24500 per annum

Permanent

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This international membership organisation promotes and advances civil engineering around the world. This organisation is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide.

  • The role

  • This is an exciting time at this organisation, their membership is growing, their influence is growing, civil engineers and technicians are in demand.

  • The Membership Development Coordinator is the frontline source of advice on routes to their membership and the main source of communications to maximise awareness of their professional development training offer.

  • Duties and responsibilities

  • Enquiry handling from members, prospective members and others, providing advice on various routes to Membership as appropriate.
  • Enable promotion of Membership Recruitment events through production and distribution of flyers, electronic mailings and use of social media to increase member awareness.
  • Develop, organise and manage new initiatives and campaigns to attract new members, retain existing members and encourage progression.
  • Use the event planner to coordinate timely event promotion to maximise attendance at online and physical events.
  • Collate feedback and provide regular reports relating to attendance at events and other key performance indicators
  • Support the membership function across relevant UK Area teams by maintaining, interrogating and analysing membership records.
  • Manage, input and maintain membership data
  • What are they looking for?
    You will be passionate about delivering firstclass customer service and support. They are looking for outstanding candidates who will have experience of a similar position with excellent customer service skills. Experience in the administration and organisation of events is essential.

  • The candidate will have excellent oral and written communication skills, will be proactive, able to prioritise and work to deadlines as well as can work well both in a team and on their own initiative. The successful candidate will possess strong IT skills, with significant experience in database input as well as data extraction, interrogation and analysis.

  • Benefits include:

  • 25 days annual leave plus bank holidays
  • Annual £100 to spend towards your wellbeing
  • Weekly free fruit
  • Shutdown over Christmas period
  • Up to eight per cent of salary contributed to a personal pension scheme
  • 24 hour employee support line
  • Death in service benefit equivalent to one years salary
  • Interest free season ticket loan
  • Cycle to work scheme
  • Big Gym membership savings with the Gymflex scheme
  • Please note that the closing date for applications is Tuesday 16th July at 5:00pm

Posted 48 days ago

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