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IT Support Analyst (1st\2nd Line Support)

High Wycombe, Buckinghamshire

£22000.00 - £25000.00 per annum

Permanent

IT Support Analyst 1st\2nd Line Support
Location: High Wycombe
Salary: Up to £25,000 + (25 days holiday + pension scheme + healthcare)

  • We are recruiting for a IT 1st/2nd line support analyst to join a healthcare IT provider specialising within new technologies.

  • 37.5 hour weeks MonFriday 10:3018:30 (30 mins lunch). Reporting directly to the IT Support team leader and director who will be part of all new technology meetings

  • *Providing 1st/2nd line support to on site and remote users
    *Need to have hardware troubleshoot experience
    *Previous 1st/2nd line support ideally with Microsoft or windows operating systems
    *Providing application for CRM systems, stock management systems
    *Basic network of WAN/LAN/WiFi
    *Good communication skills to communicate with internal and external suppliers
    *Deal with ticketing requests and prioritise time for the day (selfmanagement skills)
    *Setting up new user profiles

  • The ideal candidate will be flexible to get involved with office moves and fitouts too.

  • *Active directory or group policy
    *Office 365
    *Backup software
    *VOIP and Unified comms software
    *Windows server

  • Relevant qualifications are desirable but not essential

  • Will be assisting full IT and telecoms platforms within the healthcare business

  • If you are interested in this role, can recommend anyone, or require further information please do not hesitate to contact Drew Derry on######### or via email on

Posted 17 days ago

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