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Client Support Officer (IT)

Hull

£13 to £16.29

Temporary

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals including Non-Clinical and Clinical positions.

Band 5 Client Support Officer

Location: Cottingham / Hull

Hours: 8am - 4pm

Duration: Expected to be until November

Pay: £13.00 Paye - £16.29 Umbrella

The postholder will be responsible for the efficient running and incremental development of 'customer’ support systems, processes and infrastructure.

The postholder will contribute to the delivery of a customer focussed IT service which provides timely support to end users, the implementation of policy, business objectives and service developments.

Responsibilities:

  • Work with the other members of technical support staff on a day-to-day basis, providing support, advice and direct supervision where appropriate
  • Assist with the performance of the Department, with specific responsibility for delegated areas, ensuring the development and maintenance of the highest standards of IT systems support and effective, on-going service delivery
  • Carry out front line support duties, when required, as dictated by the needs of the service
  • Work closely with the IT Systems Support Manager - Back Office Systems to ensure that the Department is able to meet its internal and external performance targets
  • Specifically responsible for ensuring the day-to-day availability, resilience, integrity and satisfactory performance of 'back office’ systems and processes
  • To develop and maintain personal networks, both internal and external to the organisation, to assist in the maintenance and development of Trust IT systems
  • Provide support and guidance to users throughout the organisation to ensure the efficient and effective operation of system

We are an equal opportunities employer

To discuss this opportunity in more detail, contact the Non-Clinical Recruitment team at Your World Healthcare on#########

Posted 17 days ago

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