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Block Property Manager Growing Client

Altrincham, Cheshire

£28000 - £32000 per annum

Permanent (Full time)

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The Role

  • My client is a property group that offers a number of services including development and estate management. They are now looking to recruit a Block Property Manager who will be responsible for ensuring that all of the residential properties within the company portfolio are run efficiently and to the highest standards of Estate and Facilities Management. Duties will include that standards of Health and Safety, cleanliness and maintenance are upheld and highly compliant, annual service charge budgets are controlled and any issues raised are rectified in a timely manner.

  • The successful applicant will manage day to day issues and contractors across the sites, including line management of maintenance and cleaning teams, ensuring your teams of staff are well trained and managed in adherence with company standards and health and safety guidelines.

  • The client is a vibrant and energetic company undergoing expansion, with a clear passion for their brands. Their company emphasis is on continuous improvement of service standards through staff learning, development and exposure to a variety of technical situations on different buildings. They offer training and personal development programs to employees at all levels and have invested heavily in new technologies in 2019 to improve their service offering.

  • Key Responsibilities

  • Ensure that reactive maintenance is being carried out in accordance with corporate deadlines, standards and KPIs, using MRIs Qube PM Software
    Compliance with Health & Safety statutory requirements and industry best practice standards across all buildings the company monitors compliance via the online programme
    Management of annual service charge budgets and expenditure
    Maintain clarity of costs allocation, apportionment and service charge recovery
    Ensure compliance via the Planned Preventative Maintenance (PPM) programme
    Procurement of added value and costconscious suppliers / contractors working in conjunction with the accounts team procurement specialists to provide best value to our customers
    Contractor Management procurement of contractor contracts and services via the companys online Rubberstamp Purchase Order system and Maintenance Manager in Qube
    Contractor Permit to Work and Risk & Method Statement (RAMS) authorisation and administration
    Financial accountability to directors
    Project management where applicable of Section 20 Major Works programmes working in conjunction with external consultants and contractors as necessary.
    Customer Relationship Management and Complaint Handling of management related issues
    Supervise insurance claims and liaise with brokers, underwriters and loss adjusters as necessary
    Assist with annual service charge budgeting process and account reconciliation cycle
    Assist with investor communications
    Additional Property Management related tasks as required.

  • Knowledge & Experience

  • Experience of leading, managing and mentoring people, performance management and staff development
    Knowledge of current Fire, Health and Safety requirements
    Property and Facilities management experience
    Experience of setting budgets, reviewing financial performance and Credit Control processes
    Extensive knowledge of Residential Leasehold Management
    A thorough understanding of the statutory and compliance framework for the industry

  • Desirable Qualifications & Systems Experience

  • ARMA / IRPM membership and qualifications, AIRPM or MIRPM
    RICS Membership and qualification, AssocRICS
    A commitment to industry learning and Continuing Professional Development (CPD)
    Knowledge of Qube, Propman or other related Property Management software

  • Key Skills

  • Is a firstclass team player with a positive attitude
    Strong ability to communicate with staff, customers and stakeholders alike
    Understands and delivers against customer needs
    Can work at pace, whilst maintaining a high level of accuracy
    Have excellent personal time management and prioritisation skills
    Is selfmotivated and able to work on your initiative
    Motivates others in the delivery of excellent customer service
    Computer literate with skills in Word, Excel and other Microsoft products

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 108 days ago

This job has expired.
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This job has expired.
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