Block Property Manager Growing Client
£28000 - £32000 per annum
Permanent (Full time)
My client is a property group that offers a number of services including development and estate management. They are now looking to recruit a Block Property Manager who will be responsible for ensuring that all of the residential properties within the company portfolio are run efficiently and to the highest standards of Estate and Facilities Management. Duties will include that standards of Health and Safety, cleanliness and maintenance are upheld and highly compliant, annual service charge budgets are controlled and any issues raised are rectified in a timely manner.
The successful applicant will manage day to day issues and contractors across the sites, including line management of maintenance and cleaning teams, ensuring your teams of staff are well trained and managed in adherence with company standards and health and safety guidelines.
The client is a vibrant and energetic company undergoing expansion, with a clear passion for their brands. Their company emphasis is on continuous improvement of service standards through staff learning, development and exposure to a variety of technical situations on different buildings. They offer training and personal development programs to employees at all levels and have invested heavily in new technologies in 2019 to improve their service offering.
Ensure that reactive maintenance is being carried out in accordance with corporate deadlines, standards and KPIs, using MRIs Qube PM Software
Compliance with Health & Safety statutory requirements and industry best practice standards across all buildings the company monitors compliance via the online programme
Management of annual service charge budgets and expenditure
Maintain clarity of costs allocation, apportionment and service charge recovery
Ensure compliance via the Planned Preventative Maintenance (PPM) programme
Procurement of added value and costconscious suppliers / contractors working in conjunction with the accounts team procurement specialists to provide best value to our customers
Contractor Management procurement of contractor contracts and services via the companys online Rubberstamp Purchase Order system and Maintenance Manager in Qube
Contractor Permit to Work and Risk & Method Statement (RAMS) authorisation and administration
Financial accountability to directors
Project management where applicable of Section 20 Major Works programmes working in conjunction with external consultants and contractors as necessary.
Customer Relationship Management and Complaint Handling of management related issues
Supervise insurance claims and liaise with brokers, underwriters and loss adjusters as necessary
Assist with annual service charge budgeting process and account reconciliation cycle
Assist with investor communications
Additional Property Management related tasks as required.
Knowledge & Experience
Experience of leading, managing and mentoring people, performance management and staff development
Knowledge of current Fire, Health and Safety requirements
Property and Facilities management experience
Experience of setting budgets, reviewing financial performance and Credit Control processes
Extensive knowledge of Residential Leasehold Management
A thorough understanding of the statutory and compliance framework for the industry
Desirable Qualifications & Systems Experience
ARMA / IRPM membership and qualifications, AIRPM or MIRPM
RICS Membership and qualification, AssocRICS
A commitment to industry learning and Continuing Professional Development (CPD)
Knowledge of Qube, Propman or other related Property Management software
Is a firstclass team player with a positive attitude
Strong ability to communicate with staff, customers and stakeholders alike
Understands and delivers against customer needs
Can work at pace, whilst maintaining a high level of accuracy
Have excellent personal time management and prioritisation skills
Is selfmotivated and able to work on your initiative
Motivates others in the delivery of excellent customer service
Computer literate with skills in Word, Excel and other Microsoft products
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 108 days ago