Transport Operator

Zoek Pin Glasgow, Scotland


Permanent (Full time)

Posted 6 days ago

Transport Operator (Nights)

Our client is looking for a Transport Operator to join their team. You’ll be on behalf of our client and its customers. Providing a first class service with their team in East Kilbride, working Monday - Friday(17:00 - 03:00).

Relevant COVID-19 precautions will be taken during the recruitment process for this role

Transport Operator Duties:

  • Maintenance and Management of the Transport Management System (TMS).
  • Ensure effective and efficient use of driver and vehicle resources.
  • Ensuring customer requirements are administered in a timely, controlled and recorded manner.
  • Liaise, support and develop effective working relationships with internal and external customers and suppliers.
  • Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health & Safety legislation.
  • Promotion and adherence to site policy and procedure.
  • Managing Driver hours, WTD rules.
  • To carry out investigations or incident reports in relation to any vehicle incidents when necessary.
  • Ensure all agency drivers are inducted correctly and Compliance is monitored.
  • Manage tachograph infringements to ensure full compliance.
  • Manage driver briefing / de-briefing including downloading driver digicards.
  • Co-ordinate drivers including managing holiday and sickness cover.
  • Query investigation and resolution.
  • Preparing and submitting various KPI reports.
  • Record, monitor & be proactive in achieving improved fuel efficiency and better MPG.
  • Writing and issuing of any driver procedures and site processes.
  • Cross functional interaction (Warehouse / Drivers or Contractors / Customers).
  • Undertake any other duties that are reasonably requested.
  • Participation in project work.

Transport Operator Requirements:

  • Good communication skills are essential with the ability to express empathy with customers
  • Excellent written and verbal skills are essential.
  • Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
  • Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
  • Planning or scheduling experience
  • Knowledge of Drivers Hours, Tachograph and WTD legislation.
  • Knowledge of Health & Safety.
  • Knowledge of transport systems.

Transport Operator Additional Benefits:

  • Uniform & PPE provided
  • Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more
  • Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
  • Discount on mobile phone contracts with EE;
  • Training opportunities and development plans
  • Flexible working options

A bit about our client:

Our client has been delivering across the UK since 1833. Today, they are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation - they keep moving forwards.

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