Accounts Receivable Manager

Zoek Pin Bracknell, Bracknell Forest, England

Competitive

Permanent (Full time)

Posted 3 days ago

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit .

The Role

Responsible for the C2C (customer to cash) function of all Solera UKSA entities within the Solera UK Finance shared services centre. Specifically, the execution of the monthly automated and manual billing processes and credit management of all business verticals in the UK and Africa regions for our onshore/offshore teams.

What You’ll Do

Reporting to the Regional Controller - UKGSA.

Key Responsibilities

  • Manager of a team of 23 (onshore/ offshore) with 3 direct reports across offices in UK/ India/South Africa

  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

  • Development and management of staff and team KPIs

  • Ensures adherence to agreed SLAs with the various businesses

  • UKA Finance lead on all Billing and Collections projects

  • Manage and lead onshore/offshore teams across different verticals based on their respective C2C process (Billings/ Accounts Receivable / Cash Applications), to maximize effectiveness and accuracy.

  • Problem solving and oversees testing of system modifications and upgrades designed to accommodate these solutions. Participates in long-term planning and implementation projects to ensure effective use of current and future technology.

  • Develops, implements, and maintains systems, procedures, and policies. Initiates polices the standardization of processes across all business verticals. UKA Finance lead on the transition to one Solera.

  • Establish and build a strong business relationship with Field Sales and Customer Service teams, as well as Senior Management to escalate/ report for prompt resolution on collection issues.

  • Build on strong offshore relationship with C2C direct/indirect reports and Senior Management via monthly team KPI’s.

  • Work closely with Sales; Customer Service; Legal; FP&A; and Accounting.

  • Manage relationships with external credit agency providers to improve visibility across all UK ledgers in terms of credit risk assessment versus outstanding debts using online dashboard/portals.

  • Recommends credit limits and handles special credit arrangements and problem collection accounts. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts and collection procedures.

  • Managing third party relationships with external debt enforcement agencies across different verticals, around onboarding new accounts with them and then effectively managing updates provided.

  • Preparation and review of key AR metrics including AR Aging, monthly bad debt provision (allowance for doubtful accounts) across all UK verticals for identifying risks and opportunities to businesses in addressing key areas. Write-offs, Credit notes

  • Reduction of Unapplied Cash on Suspense Accounts and Cash on Account, which was significantly high, and generating a large volume of queries and complaints.

  • Preparation of weekly/ monthly reports across UK businesses to be shared with internal stakeholders.

  • Act as a key escalation point for problem accounts.

  • Work closely with Internal Audit to ensure effective controls are in places across key processes.

  • Work closely with External Audit around year end requirements.

What You’ll Bring

Technical

  • Fundamentals of Accounting principles (US GAAP an advantage but not a requirement)

  • Understanding the impact of revenue and collections on the accounting statements. Bad debt provision/coverage

  • Contract review

  • High level understanding of the principles of revenue recognition

Other

  • Tenacious and assertive

  • Proven ability to lead large, diverse, and multi-site teams Highly positive and adaptable, with strong Management skills who enjoys leading team.

  • Results driven with the enthusiasm to drive improvement initiatives.

  • Record of quality control and with an “eye for detail” and deadline driven.

  • Proven commercial focus within a global fast paced organisation – adapting processes in line with changes in business strategy and emerging regulatory standards.

  • Strong business partner

  • Methodical and evidenced based.

  • Knowledge of Finance systems and Microsoft Office applications.

  • Project management

  • Change management initiation and implementation

  • Relationship management

  • Internal and external dispute resolution

  • Internal Senior Stakeholders (commercial and other senior managers)

  • Exposure to Exec and SMT

  • Development and goal setting for team members

OTHER COMPETENCES

  • Good stakeholder management

  • Results driven with the enthusiasm to drive improvement initiatives

  • Excellent relationship builder that transcends levels of seniority

  • Technically strong with an attention to detail

  • Strong analytical and problem-solving skills.

  • Ability to improve and implement new processes and procedures.

  • Versatile, inquisitive, and robust candidate with the ability to work effectively on their own and in a team environment (with both on shore and offshore teams).

  • Effectively coach and lead the team to achieve business results.

  • Language skills: Fluent in German essential.

Year one Critical Success factors

  • Finance UKA lead on end to end review of Billing and collections functions

  • One Solera project – standardization of processes across all business verticals, where possible.

  • Unification of the 2 UK SSC sites.

Other Information

  • Job title: Accounts Receivable Manager

  • Reporting to: UKA Financial Controller

  • UKA Solera Business Verticals: RMS, CRM and SMR

  • UKA Legal entities:

Audatex (RMS) Valexa (RMS)CAP HPI (CRM) Carweb (CRM) Autodata (SMR)

All other related and/or additional responsibilities that may be required or assigned.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs

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