Customer Service Advisor
Customer Service Advisor, Edinburgh, £17,000 £18,000
If youre looking to work at a place where every day is different, with a customer base as that is as diverse as its staff, and where no two days are ever the same, then this customer service job in financial services will suit you.
We dont see Edinburgh customer service jobs like this very often. No weekends and day time shifts between 8am and 6pm means this is a genuinely great opportunity.
Their commitment to creating and inclusive and diverse workforce means its a great place to work. They have created an open culture where people pull together to deliver for their customers. The efforts are clear to see through their reputation as the UKs largest
Pensions provider and importantly a brand that is wellrespected and trusted by its customers.
What to Expect
Theres more to this customer service job than simply donning a head set and taking calls.
Your days will be varied; a nice blend of speaking to customers over the phone, responding to emails and customer service administration.
In their commitment to delivering exceptional customer service, youll be trusted to make decisions on behalf of customers; this makes for an efficient service that exceeds expectations and allows us to achieve more.
What youll need
This forwardthinking, valuesbased business wants to create a workforce which is as diverse as their customer base, and welcome people from all backgrounds and walks of life. If you have Financial Services experience then all the better, but its definitely not essential.
Youll be polite and professional and have a passion for customer service and solving complex queries. Being in financial services, if you are good with numbers that will stand you in good stead too.
Were looking for people who can bring their experiences into the workplace and challenge and improve the way we do things.
The small print
We invest greatly in training and supporting people to meet the needs of our customers and as such there is a seven week induction programme where youll need to be present every day with no holidays.
Also as with all roles in financial services, you ill need to pass a basic credit and disclosure checks.
Were getting lots of interest in these jobs, so apply today to ensure you dont miss out.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Posted 24 days ago