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Senior Travel Consultant

Portadown, Armagh Banbridge and Craigavon, Northern Ireland


Senior Travel Consultant
Full-Time & Perm
Portadown, Co Armagh Salary depending on experience
Monday – Friday 09:00-17:30
Zenrec exclusive
**Company** Award winning Clubworld Travel, is the largest independent retail travel agency in Northern Ireland, with 8 outlets located throughout Northern Ireland. Their multi-award winning team, ensure their clients' holidays are exactly what they want by providing in-depth knowledge, personal recommendations and the best possible prices. **Job Role** This opportunity will suit a dynamic, energetic, professional person with a passion for customer service. · Plan and sell transportations, accommodations, insurance and other travel services
· Effectively communicate with customers to understand their needs and secure the sale.
· Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
· Book transportation, make hotel reservations and collect payment.
· Use promotional techniques and prepare promotional materials
· Deal with occurring travel problems, complaints or refunds
· Enter data into our software and maintain client files
· Network with tour operators
· Maintain statistical and financial records
· Meet profit and sales targets
· Maintain a clean, tidy and organised office environment
**Criteria:** · Proven ability for delivering excellent customer service/sales
· Passionate about travel - previous travel industry experience essential
· Excellent telephone manner with strong verbal communication skills
· Proven ability to meet targets/KPI's
· A strong team player
(Our client reserves the right to expand on the above criteria to facilitate shortlisting)
**What you'll get in return:** · Salary Negotiable depending on experience
· Monthly target bonus scheme
· Tour operator incentives
· Opportunities for work related travel
· Discounted personal travel rates.
**APPLY TODAY** Our client is committed to equality of opportunity and welcomes applications from all sections of the community

Posted 11 days ago

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