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Inbound Customer Service Advisor

Runcorn, Cheshire

Negotiable

Contract

**Customer Service Advisor Parttime mornings

  • Role: Inbound customer service on behalf of a well known and reputable brand
    Hours: 25 hours, Parttime morning/early afternoon shifts
    Location: Preston Brook, Runcorn
    Contract: Temp (until Jan 2020 with possible permanent opportunites)
    Pay: £8.83 per hour (paid weekly)
    Start date: Mid September 2019
    Are you passionate about customer service? Do you pride yourself in delivering the best standard of service and always go the extra mile to achieve targets?

  • You will be working to promote a well known and reputable brand and deliver a high standard of customer service to every customer.**

  • Speaking to customers over the telephone and placing orders for clothing, homeware, flowers, furniture and food.
  • Processing and replying to customer emails.
  • Inputting orders on the inhouse computer system.
  • Taking credit and debit card payments from customers.
  • Dealing with customer queries, aiming for first time resolution on every call.
  • Ensuring attention to detail is when placing orders/speaking to customers.
  • Using multiple systems including inhouse systems, emails and excel
  • Tracking orders via carrier systems

**Hours of work are 25 hours a week between the hours of 9 2:30pm. Working Monday to Sunday, 5 days a week on a shift rota basis.

  • Ideally, you will come from a customer service background, or be willing and determined to learn to be a great customer service advisor

  • This role pays £8.83 per hour

  • You must be able to pass a lenient credit check with a major credit reference company

  • KEYWORDS: CUSTOMER SERVICE, RUNCORN, SALES, SERVICE, CUSTOMER, CALL CENTRE**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Posted 15 days ago

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