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Customer Service Team Leader

Stamford, Lincolnshire

£21000 - £22000 per annum + Car Parking, Pension, Life Cover

Permanent

Customer Service Team Leader
Job Summary: An exciting opportunity to join a growing business that is passionate about its brand and products. The role is based out of the head office in Oakham. As an experienced Customer Service/ Admin Assistant you will be responsible for providing the best service. You will join a fun, friendly and growing team. There is an opportunity to progress into team leader role for the right candidate.

  • Location: Rutland, Oakham
    Salary: £18,500 £22,000 (depending on experience), Pension, 24
    days holiday + BH. Pension, Life Cover & staff incentives.
    Must Haves: Customer service experience, strong admin skills.
    Working Hours: 9:00 17:30 Monday Friday.

  • The Company
    Our client is based in the beautiful town of Oakham, which is located within the smallest county in England, Rutland. Our client helps improve the health and wellbeing of its customers by offering a solution to them and prides itself of its amazing products.

  • The Role
    The successful Customer Service /Admin Assistant will be required to:
    *Customer Service Skills answering customer phone calls, Live Chat and emails as required as well as updating the CRM system
    *Process orders either manually or over the phone as required
    *Processing of customer returns, collating data and analysis for board meetings
    *General administration as requiredtyping, presentations, spreadsheets, mail merge, booking of collections and deliveries
    *Support and help plan the Trade show schedule if requiredbooking accommodation, vehicles and ordering replenishment stock as needed.
    *Day to day overview of orders system to ensure orders are dispatched in a timely manner
    *Processing trade orders if required
    *Stationary ordering and general upkeep of office supplies

  • The Candidate
    Our client is looking for a Customer Service / Admin Assistant with the following experience:
    *Strong written and spoken English language required
    *Able to work as part of a team and as an individual
    *Excellent communication skills
    *Customer focused can do attitude
    *Highly organised and motivated
    *Good knowledge of Microsoft Office (Excel, Word in particular)
    *Some knowledge of customer databases and till systems would be useful
    *Fun outgoing attitude, personable

  • ALTERNATIVE JOB TITLES: Customer service, admin assistant, Telesales Manager, Internal Sales manager, Team Leader, Telesales Team Leader, Sales Manager, Sales Team Leader, Customer Service Manager, Customer Manager, Sales Manager, Office Manager, Customer Service Supervisor, Customer Service Agent, Customer Services, Customer Services Administrator, Customer Services Sales Administrator, Sales administrator, Office administrator, Reception support, office support, sales support, Internal sales, telesales, sales, sales executive, business development, account manager, salesperson, Internal Sales Consultant

  • This role is commutable from:

  • Oakham
    Uppingham
    Manton
    Wing
    Barleythorpe
    Empingham
    Whitwell
    Normanton
    Glaston
    Oakham
    Uppingham
    Ketton
    Edith Weston
    Barrowden
    Manton
    Rutland
    Melton Mowbray
    Uppingham
    Glaston
    Northamptonshire
    Corby
    Kettering
    Wellingborough
    Rushden
    Leicestershire
    Leicester
    Market Harborough
    Lutterworth
    Wigston
    Loughborough
    Cambridge
    Cambridgeshire
    Peterborough
    Huntingdon
    St. Neots
    St. Ives
    Whittlesey
    Lincolnshire
    Stamford
    Market Deeping
    Deeping St James
    Spalding
    Bourne
    Nottingham

  • Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in: Finance Assistant, Financial Manager, Assistant Finance Manager, AAT, Part qualified Accountant, Finance Manager.

Posted 7 days ago

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