Hire Desk Controller
Northampton, Northamptonshire, England
Competitive plus bonus
Hesketh James Recruitment are working in partnership with a market leader in the plant hire industry, to recruit for an experienced Hire Desk Controller.
This is an excellent opportunity to join a friendly and proactive team, to contribute towards the success of a highly performing depot.
Main responsibilities include:
Communicating effectively and efficiently with a variety of customers
Support the Depot Manager with the day-to-day running of the business
Building strong, long-lasting relationships with customers
Improve and promote high levels of customer service by putting the customers' needs at the heart of all day-to-day operations
Ability to drive sales and repeat business
Monitor transport issues to ensure the equipment at the depot is used in the most efficient and cost effective way
Adhere to, and actively promote, Health and Safety requirements and compliance within the depot
Continuously build product knowledge to be able to demonstrate with confidence when speaking with customers.
Assist with stock taking
Minimum of 12 months' experience in a customer service / telesales role
Proven evidence of providing excellent customer service
High attention to detail
Problem solving skills
Active listening skills
Excellent telephone manner
Competitive base salary
Posted 32 days ago