Customer Service Advisor

Zoek Pin Leicester, England

18000.0000 - 20000.0000

Permanent (Full time)

Posted 4 days ago

We’re Brookson, specialists at dealing with self-employed finances for all freelancers and their hirers. Down-to-earth and passionate, our creative and adaptable approach to work means that we’ve a warm, welcoming culture which fosters career development and innovative thinking.

We are now looking for professional people who have a passion for delivering "first in class" customer experience to join our customer contact team.

You will be the first point of contact for customers, handling their accountancy and payroll related queries.

Your role? To provide answers, advice, reassurance, empathy and the professional knowledge our clients need.

We would love to speak with people who have previous experience working in a fast paced, customer-focused environment. You will need to have a genuine passion for problem solving and helping customers. If you are looking to develop your career in a customer services environment this could be the perfect opportunity for you.

The ideal candidate:

  • Previous customer support function
  • Proven ability working in a fast paced environment
  • Ability to multi task
  • Enjoys working within a team environment
  • Flexible approach to work

What we can offer you in return:

  • Study Support for professional qualifications
  • Working hours which offer a work/life balance
  • Annual bonus scheme
  • 5% company pension contribution
  • 23 days’ annual leave
  • Birthday day off
  • Buy and Sell holiday scheme
  • Life Assurance policy
  • Health Care cover
  • Free Financial Advice
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