Security Manager - Redditch

Zoek Pin Redditch, Worcestershire, England


Permanent (Full time)

Posted 16 days ago

Security Manager
Redditch - B97 4HJ
Salary £ per annum
5 working days out of 7

Cordant Security are currently seeking a Security Manager to work on one of our
most prestigious Shopping Centre sites in Redditch.
Please note all interested candidates must hold a valid SIA License

This role is to manage and lead the team within a busy environment. As well as
overseeing the efficiency, Health & Safety, Compliance, Guest Experience, and
Security of the Shopping Centre

 Key Responsibilities

 To ensure the contract is manned to agreed levels at all times, as instructed
by the client.
 To assist in the recruitment process by keeping all records up to date.
 Conduct and monitor monthly reviews and annual appraisals.
 Hold regular team meetings.
 To conduct / ensure a daily walk round of all internal and external areas, to
liaise with the security team on the centre floor, review and resolve any
issues highlighted.
 Liaise with local Police, and building a working relationship.
 Carry put monthly 1-1’s with all staff.
 Assist in the management of customer complaints, lead complaint
investigation and provide regular and informative correspondence to the
Account Manager.
 Manage Security Team and control room and ensure delivery of best practice
and excellent service.
 Ensuring that all staff is site and job trained and have read, understood and
signed the Assignment Instructions, safe systems of work and risk
assessments which are always up to date. Maintain H&S and First Aid
 Provide assistance for staff that experiences any welfare issues.
 Manage time and attendance of all staff.
 Complete a weekly Audit of service delivery and monthly report of results.
 Assist in training retailers in fire, health & safety, radio and emergency
 To respond to accidents, incidents, fire and bomb warnings and evacuations,
power and water failures, generator failures, retailer requests and shoplifters.
 To ensure that the Security Officers are in the correct uniform and smart
 Adopt Duty Manager Role on a planned rota basis.

 Site key register and weekly audits.
 Development of the Trackforce system.
 Development of emergency plan, and ongoing training of officers.

Key Requirements:

 You will need to be flexible in your approach to working hours.
 Shifts covering 5 rostered days out of 7 including some weekend work.
 You must have an excellent level of communication.
 A Valid SIA License preferably a Door Supervisor License.
 To ensure all security staff are performing duties to the satisfaction of the
 Excellent leadership skills, to support, direct and guide the Cordant Security
day and night teams.
Core Values

 To treat everyone fairly and with respect
 To be open, honest and act with integrity
 To value our customers and at all times act in their best interests
 To challenge the way in which we work and continually seek improvement
 To engender a culture where loyalty, ambition and talent can flourish

Key Incentives:

 £34750 per annum
 5 rostered days out of 7 including some weekend work as duty centre
 28 days annual leave per year inclusive of bank holidays
 Full and ongoing training with a view for career development
 Company Contributed Work Place Pension
 Get instant access to our financial wellbeing benefit – Wagestream.

Cordant Security Ltd is a nationwide company with a diverse employee team and we
welcome applications from suitably qualified and eligible candidates.
We have opportunities available across the UK in a variety of roles and offer genuine
paths to career progression and a range of employee benefits.

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