IT Business Systems Technician

Zoek Pin Newcastle upon Tyne, England

31146.0000 - 41286.0000

Permanent (Full time)

Recently Posted

About the Role

The Business Systems team are responsible for evaluating new and emerging technologies, delivering technical projects/solutions and maintaining server and application stacks supporting the NBS and NSSL client base. NBS has a large number of point solutions and in-house developed systems which are supported operationally on a 24/7 basis to meet demanding SLAs.

The Business Systems Technician role is particularly varied. Our Systems Technician is a primary contact, supporting multiple systems ensuring business processes and tasks are completed in line with business projects and strategic goals. The role will play an integral part in securing the business systems and contributing to the continuous improvement of our systems, whilst communicating with other teams to ensure compliance. As Business Systems Technician you will efficiently deal with incidents and deliver on various projects (migration, upgrades, security, etc).

We have a significant number of exciting and challenging ICT projects to deliver this year and we are looking for a talented and driven individual to join and make a real difference to the Business Systems team.

About You

You will have successful track record of working in a dynamic and collaborative enterprise ICT team, supporting customer critical application stacks and delivering change to demanding timescales. You have good understanding of change and risk management within a complex operational environment. You will also have a desire to learn and rise to challenges.

You will be a confident communicator who can dynamically manage your own workload with strong analytical/problem solving skills and the ability to work at pace, making clear decisions with a structured and organised approach.

You should also possess skills or knowledge in the following areas:

  • Microsoft Windows Server, SQL Server, MS SCCM
  • Patch Management
  • Documentation and Audit processes

About Us

Newcastle Strategic Solutions (NSSL) is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.

As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation.

In addition to joining a great team within a truly local organisation, our colleagues also benefit from:

  • 25 days holiday allowance + bank holidays
  • Corporate bonus scheme
  • Working from home supplement upon joining and monthly allowance thereafter
  • Subsidised event tickets
  • Generous pension scheme
  • Performance-related pay
  • Volunteering days
  • Flexible working hours

The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

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