IT Support Engineer - Home Working

Zoek Pin Stamford, Lincolnshire, England

£24000 - £30000/annum

Permanent (Full time)

Recently Posted

Job Title: IT Support Engineer

Location: Home based but able to commute to the office in Stamford (PE9)

Salary: £24,000 - £30,000 per annum, depending on experience

Job Type: Permanent, Full Time

Meridian Legal Systems have been providing software to the legal profession since 1995. Our bespoke software package is a straightforward and logical solution to help practices improve their Legal Accounts, Time Recording & Billing as well as their legal case and document management.

We are looking for an IT Support Engineer to join our small but established Legal software and IT support company.

About the role:

You will be working as part of our team maintaining all aspects of our client's IT hardware/software.

This is a full-time position prominently working remotely from home but will include travel for occasional client on-site visits and Company meetings.

The successful candidate must have good communication skills and be willing to learn.

Key Duties:

Ensure quality IT support is delivered to our clients
Procuring, configuring and installing IT systems and services
Maintaining and support the company's IT systems to achieve best possible availability
Drive operational excellence and maintain SLA to the businesses we support
Developing and create user guides, training material, user acceptance testing scripts and other documentation as needed for business systemsAbout you:

Hands-on technical experience of networking and network security
Office 365/Azure AD setup and administration
Experience of Windows Server - 2012/ 2016 / 2019 Setup and Support
Advanced knowledge and understanding of Networking - . DNS, DHCP, TCP/IP
Experience of implementing and troubleshooting routers/firewalls/switches & WI-FI Access points
Experience of architecting and managing production environments across Physical, Virtualised and Cloud technologies
Understanding/Experience of VLAN/WIFI/VOIP Networking
Good understanding of Cyber Security requirements
Configuring and maintaining virtualised environments with Hyper-V and VMware.
Anti-virus/backup software Installation and Support
Excellent communication skills, both written and verbal with great attention to detail.
Ability to apply sound troubleshooting methodology to isolate and resolve root cause of reported issuesIf you are interested in the role and think you'd be a good fit please hit apply and send us your CV for consideration.

Candidates with the relevant experience or job titles of; IT Technician, Helpdesk Engineer, IT Service Engineer, IT Service Desk Technician, IT Support Technician, Technical Support, 2nd Line Technical Support Advisor, 2nd Line Support Analyst, IT Support Technician, 2nd Line Support Engineer may also be considered for this role

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