Development Coach

Zoek Pin Manchester - This Area Only


Permanent (Full time)

Posted 11 days ago

Bridgewater Finance Group is one of the leading financial service providers, providing ethical and customer focused financial solutions to 28,000 customers in the UK putting, its people and customers at the heart of everything it does.

We are looking for an individual with natural interpersonal skills - the ability to build awesome relationships across all stakeholders. Communicating at all levels is a must, understanding collaboration to gain trust and ensuring engagement to deliver results - this role will require the strength to say no (or not now) at all levels.

In this role you will be responsible for owning and implementing all companywide support of the customer journey, whether that be coaching, feedback or 121’s, ensuring that all these interventions align with business priorities, and that capabilities are strengthened and support the need to develop from within and grow the Operational team

We would love to hear from you if...

  • You have experience delivering excellent customer service to all stakeholders both internally & externally

  • You have the ability to take responsibility for managing workloads to achieve agreed targets and deadlines

  • You can communicate clearly to support business strategy

  • You are driven to develop yourself, other colleagues and teams to optimise potential and support the achievement of all objectives

  • You can demonstrate A Proven record of supporting a team to achieve their full potential

Benefits at Bridgewater Finance

  • Fantastic office culture across the business
  • Competitive base salary
  • Companywide early Friday finish
  • The opportunity to undertake an industry recognised Charted Institute of Credit Management qualification
  • Desirable Grade II listed city centre office and excellent facilities including onsite gym and Starbucks
  • Lively social scene and corporate events ...

About Bridgewater Finance Group

Established in 2004, Bridgewater Finance is comprised of consumer-focused brands offering different solutions to individuals in debt. Was founded with a premise of "here to help" people with their debts and its staff live by the group’s vision of valuing our customers time, experience, and peace of mind. Companies within the group are regulated by The Financial Conduct Authority or the ICAEW (Institute of Chartered Accountants of England and Wales).

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