Change of Tenancy Advisor

Zoek Pin Cardiff, Wales


Contract (Full time)

Recently Posted

Change of Tenancy Advisor
Ty Calon, Cardiff
Full time, 37 hours per week (Monday-Friday)
12 months FTC
£ per hour

Tate are working with a very well respected and long serving client who are an energy company looking to recruit a Change of Tenancy Advisor, which will be remote working but the applicant ideally should be based in Ty Calon when restrictions lift to attend the office.

The Role

Due to the Covid19 pandemic, this role is currently remote. However, candidates should still be local to Perth, as initial training may be office based. There are also plans for the role to return to the office once lockdown restrictions are lifted.

Key Duties and Accountabilities:

· Make outbound calls to gather the correct and relevant information to update the system and customer accounts (manual data entry, updating across numerous systems)
· Investigating the change of tenancy when people are in the process or have moved to a new house
· Forwarding information requests to customers and respond accordingly
· Manage own workload
· Full training provided, on a complex basis and structured plan

The Ideal Candidate:

The successful candidate must have and be capable of…

· Excellent Attention to Detail and Communication skills
· Confident and professional telephone manner
· Self-sufficient and able to manage workload whilst working on own initiative
· Strong IT skills, particularly in Excel
· Experience in inputting data to systems in high volumes and fast-paced
· A positive and can-do attitude towards the role itself and its responsibilities
· Manage own workload
· Be able to work on own initiative and proceed with tasks efficiently
· Excellent verbal and written communication skills

To express interest in this opportunity, please apply today. We look forward to reviewing your application soon.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy

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