Legal Aid - Preston | 29354 | Zoek UK
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Legal Aid - Days
Preston, Lancashire, England
Permanent (Full time)
Customer Service Advisor
Day shifts - £ per hour
Working in Preston on site
Full time, permanent work
We are currently recruiting for our Global Outsourcer client on behalf of their campaign within the Legal Sector. This is a fast paced, exciting role for someone with previous experience with Contact Centre or previous Customer Service experience.
Please note this is an office based role so successful candidates must be able to commute to the Preston site everyday for work.
What will you be doing?
Handling inbound calls from police stations
Liaising with solicitors and arrange legal support
Working in a fast paced environment
Handling any general queries from members of the public
Effectively using the internal systems to arrange legal support
What are we looking for?
Previous experience within a similar role - Contact Centre experience is desirable but not essential, we can look at anyone from a Customer Service background
Excellent communication skills, both written and verbal
Ability to work in fast paced environments
Ability to work under pressure when needed
Computer literate - you will be using several in house systems
Hours of work -
Monday to Sunday, 5 out of 7 days
Shifts between 8am-10pm
Weekend work is required
Pay rate -
£ per hour
This is a fantastic opportunity to work within a varied customer service role, we are looking to get successful candidates started on Tuesday 13th July - if this sounds like the role for you then apply now!
Due to the nature of the role successful candidates must be able to pass a DBS check.
Cordant People are an equal opportunities employer