Beauty Advisor (19.5 hrs/wk)

Zoek Pin Cheltenham, Gloucestershire, England

Permanent (Unspecified)

Posted 10 days ago

Ready to bring passion into your career?

Clarins is not only a fast-growing, leading beauty company, we're also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we're looking for a Skincare Specialist based inJohn Lewis, Cheltenham.

The role:

Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do:

  • Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
  • Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
  • Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
  • Focus on customer loyalty, keeping customers returning to the brand
  • Have the confidence to overcome selling challenges

You are:

  • Passionate about skincare and beauty
  • A confident and articulate communicator
  • Comfortable in a target driven environment
  • Pro-active and enjoy exploring new sales opportunities
  • Customer-focused and results-oriented

You have:

  • Experience in a hands on beauty or retail role with exceptional customer service skills
  • Commercial awareness
  • Excellent communication skills and can build relationships quickly
  • NVQ 2 or equivalent Beauty qualification is an advantage
  • Ability to be flexible and work shifts including weekends and evening

We have:

  • 65 years of expertise in Beauty and Spa with our Clarins and My Blend brands
  • Distinctive, high-quality products and services
  • A longstanding commitment to social, economic and ecological initiatives
  • Growth opportunities
  • Learning & Development
  • An attractive compensation and benefits package

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!
!

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