Shift IT Support Engineer

Zoek Pin Hull, England

25000.0000 - 28000.0000

Permanent (Full time)

Posted 19 days ago

Shift IT Support Engineer required for my client based in Hull for a permanent role, salary £25-28K + Benefits.

Shift rota: there are 2 positions available and these are based on the following shift patterns:

  • Weekdays and weekends: 4 on 4 off, 6am-6pm
  • Weekdays: 7am-4pm

To maintain the IT infrastructure to ensure optimum performance at all times. To offer first/second line support to internal users with day-to-day IT problems and to proactively manage the onsite support

Main duties include:

  • Support and monitor the current infrastructure, systems & production systems
  • Assist end users with typical day to day IT queries & troubleshooting
  • Assist the factory users with using the production systems
  • Ensure that all systems on site are maintained & kept up to date
  • Assist with any relevant IT projects
  • Prioritising and managing workload effectively, managing several open Incidents
  • Keep users informed on status and progress of requests
  • Good team skills are required, particularly in communicating with other departments and key users
  • Be able to communicate with people at all levels and various technical abilities
  • Contribute and keep up to date documentation including technical guides/knowledge base
  • Abide by the group IT policies & procedures

Please apply ASAP for more information.

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